Medicines Support Service

Please note to contact the Norfolk Medicine Support Service please use the details below. Norfolk LPC staff are unable to deal with operational, referral or follow up questions.

Email :
Telephone: 01603 257006 and 01603 257007

Our opening hours are Monday to Friday 09:00 to 17:00hrs

Norfolk Medicines Support Service (NMSS) has been in operation since 2003. It is jointly funded between health and social care. The aim of the service is to put in place a pragmatic solution to assist a person to manage their medicines safely, effectively and as independently as possible.

The purpose of the service is to assess and support patients 18 years or over who have been identified with a medicines management problem that cannot be resolved by the dispensing surgery/community pharmacy or any other healthcare professional under the requirements of the Equality Act (2010).

Norfolk Medicines Support Service is managed by Arden & GEM CSU.

Full details and referral forms for the Norfolk Medicines support service can be found here: