Staff Wellbeing

Below are some links to external organisations for pharmacy staff to access if needed for help and support with wellbeing. Please also check within your organisation to see if they offer help and support for staff wellbeing, many have links already set up for free, confidential advice.

If you need an emergency service dial 999 If you feel you are in crisis, experiencing feelings of despair or are suicidal, contact the Samaritans on 116 123 You can also call your GP.

In the current climate of increasing pressures on our healthcare system, our NHS people potentially face significant stresses.  We have introduced a confidential staff support line, operated by the Samaritans and free to access from 7:00am – 11:00pm, seven days a week.  To speak to a Samaritans advisor, please call 0800 069 6222.

The Samaritans support line is here for all our NHS colleagues who have had a tough day, are feeling worried or overwhelmed, or who have a lot on their mind and need to talk it through. Trained advisers can help with signposting and confidential listening.  You can also access support through our text service, by texting FRONTLINE to 85258 for support 24/7.

Beat Stress and Thrive e-course

Are you a Pharmacy colleague one crisis away from not coping?

This course will help you to thrive in work and life.

Find out more

The first 100 places will be fully funded for any staff working in primary care in Norfolk & Waveney.

For your free access code, join today at:  Beatstressnow!

The ‘Beat Stress and Thrive’ online course will provide you with the tools you need to go from being overwhelmed and exhausted

to thriving and successful in both work and life.

Designed specifically for primary care professionals under pressure, you will:

  • Qualify for 4-6 hours of self-certifiable CPD
  • Beat burnout and find balance.
  • Learn neuroscience-based, proven techniques to help you be more effective, stay calm under pressure, and enjoy life.
  • Gain life-time access to course materials
  • Learn at your own pace with immediate access to all downloadable resources, including course assignments, videos, and practical tools

New NHS Health and Wellbeing programme launched to support primary care staff across Norfolk and Waveney

The “Who Cares?” campaign recognises and values the critical role primary care staff play in supporting patient care across Norfolk and Waveney. It will ensure that these staff have equitable access to HW&B resources, in line with their NHS counterparts.

The 12-month campaign, which is being run by the NHS, recognises the huge commitment and hard work being undertaken everyday by all staff in primary care under increasingly challenging circumstances.

A support package of HW&B resources has been developed for all staff across the four primary care sectors and consists of three key components:

1. #WeCareTogether website: A single point of access website will offer all primary care staff a free, curated selection of the best resources nationally, including those specific to individual professions. The website will benefit staff by saving the time to identify and access resources tailored to their specific needs.

2. The Shapes Programme: developed by Dr Rachel Morris a key strength of the Shapes Programme is its proven applicability to primary care practice. The programme includes the Shapes Toolkit comprised of seven different key productivity, resilience, and coaching tools. The tools can help individuals become more resilient and productive and can also help managers and clinical leaders have better one-to-one conversations with their teams to support their wellbeing and resilience. Training is delivered through workshops, webinars, bite sized videos and downloadable tools to share with teams.

This webinar about The Shapes Programme “How to Beat Burnout in the New Ways of Working in Primary Care” will give you tips on how you can thrive at work, beat stress, increase your wellbeing & productivity & take back control of your work life. Hosted by Dr Morris.

3. Resilient Team Academy (RTA): the RTA is a key element of the Shapes Programme and access is available free to all leaders/managers in primary care in Norfolk & Waveney. The RTA will help leaders and managers retain their staff by building successful teams that are in control of their workload. Staff will be able to access the Shapes Toolkit via the RTA and download it for use with their teams. The RTA is an established collective of Health & Social Care Leaders across England and key benefits will include sharing learnings and best practice across sectors and developing a primary care leadership community across Norfolk & Waveney.

Access to all these resources is free for all pharmacy staff in Norfolk & Waveney, including both professional and support staff, irrespective of which sector and organisation they work in.

The resources have been tailored to the specific needs of primary care and newly recruited Health and Wellbeing Leads from within each of the four sectors will drive awareness and collect feedback to ensure the voice of primary care staff is central to future developments. To this end a survey is being undertaken as to the current health and wellbeing of primary care staff.

You can take the survey here.

All primary Care staff can access these resources at the #WeCareTogether website