Safeguarding information

Norfolk and Waveney ICB have an Adult Safeguarding team which directs Independent Practitioners to a 24 hour helpline for further advice.

Norfolk also has a Multi agency Safeguarding Hub (MASH)  which brings key professionals together to facilitate early, better quality, information sharing, analysis and decision-making, to safeguard children, young people and vulnerable adults more effectively.
Within the MASH, information from different agencies will be collated and used to decide what action to take. As a result, the agencies will be able to act quickly in a coordinated and consistent way, ensuring that children and vulnerable adults are kept safe.

Please Click Here for the MASH website and all contact details.

As a professional with a NEW safeguarding concern regarding a child, young person or vulnerable adult you can:-
Telephone 0344 800 8021

If completing a NSCB1 –referral form please return to:-
Fax: 01603 762445
Post: The MASH Team Manager, Floor 5, Vantage House, Fisher’s Lane, Norwich NR2 1ET

For specialist Police Advice you can contact the Duty Detective Sergeant within the MASH.
Email :-
Call :-  01603 276151


As part of the community pharmacy Sexual Health Service you should be confident in using, and have a copy of, the Fraser Guidelines  for use during consultations.