GP referrals into the CPCS is being rolled out under a “soft” launch. This is because there are some important local discussions between interested surgeries and all the pharmacies within that vicinity (and potentially wider) to ensure that the governance requirements of the national service specification are met and that patients have an equitable choice of pharmacies to be referred to via agreed pathways.

The LPC is in discussion with our local CCG about coordination of interest into a plan for supported rollout, which again will involve a wider range of partners.

Create a brief action plan for implementing the new referral pathway in the pharmacy, including plan to update SOP. This fulfils Annex F requirement d).

All relevant staff members to read and understand the updated CPCS service specification. Keep a record of completion (e.g. using the LPC Staff Briefing Record template). This fulfils Annex F requirement e).


GP CPCS Annex F Requirements (PDF)

GP CPCS Engagement and Setup Plan (PDF)

GP CPCS Staff briefing record (PDF)

GP CPCS Staff briefing record (Word)

Community Pharmacy Consultation Service (CPCS service)  in November.


Free CPCS training:

The Royal Pharmaceutical Society and the Royal College of General Practitioners are providing free CPCS workshops for pharmacists.

The workshops, funded by NHS England and NHS Improvement, via Health Education England, will help pharmacists to build their confidence and practice the skills they need to help people when providing the CPCS.


Norfolk LPC also commissions Virtual Outcomes on behalf of all our contractors:


General Practice Resources

PSNC have developed an animation and infographic to help describe the GP referral pathway into the CPCS for GP use.

For more information please see PSNC Community Pharmacy Consultation Service (CPCS service) website page.